Your privacy is important to us. This Privacy Policy explains what personal data 25jili collects, why we collect it, how we use and protect it, and your rights under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine laws.
25jili collects only the personal data strictly necessary to operate your account, process transactions, and comply with PAGCOR and AMLC regulatory requirements. We do not collect data we do not need.
25jili does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used exclusively to operate the platform and meet our legal obligations.
Our data practices are designed to comply with the Data Privacy Act of 2012 and the implementing rules issued by the National Privacy Commission (NPC) of the Philippines.
All data transmitted between your device and 25jili servers is encrypted using TLS 1.2 or higher. Sensitive data at rest — including financial and identity records — is stored using AES-256 encryption.
Under Philippine law, you have the right to access, correct, erase, and object to the processing of your personal data. You may exercise these rights at any time by contacting 25jili support.
25jili retains your personal data only for as long as required to fulfil the purpose for which it was collected, or as mandated by PAGCOR and AMLC record-keeping requirements.
25jili ("25jili," "we," "us," or "our") is the data controller responsible for the personal data you provide when using the online gaming platform at https://25jili.app and its associated mobile and web services (collectively, the "Platform"). As a PAGCOR-licensed operator, 25jili is registered with the National Privacy Commission (NPC) of the Philippines as required under the Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy ("Policy") applies to all personal data collected, processed, stored, or otherwise handled by 25jili in connection with the operation of the Platform and the provision of gaming and related services to players in the Philippines and other jurisdictions where the Platform is accessed.
25jili collects and processes the following categories of personal data:
| Category | Examples | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID (UMID, PhilSys, Driver's License, Passport) | Required |
| Contact Data | Philippine mobile number (+63 format), email address, residential address | Required |
| Financial Data | GCash account number, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records | Required for transactions |
| Technical Data | IP address, device type, operating system, browser type and version, session identifiers, login timestamps | Automatic |
| Usage Data | Games played, bet amounts, win/loss records, session duration, bonus usage | Automatic |
| Communication Data | Live chat transcripts, email correspondence, support ticket records | As generated |
| Verification Data | ID document images, selfie photographs submitted for KYC, source-of-funds declarations | Required for withdrawals |
25jili collects personal data through the following means:
Data you voluntarily provide when registering an account on the 25jili Platform, completing identity verification (KYC), making deposits or withdrawal requests, contacting customer support, or participating in promotions and surveys.
Technical and usage data is collected automatically when you access the Platform through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser characteristics, and activity logs. See Section 7 (Cookies & Tracking) for further details.
We may receive data from third-party service providers who assist us with identity verification, fraud prevention, and payment processing, including GCash, PayMaya, BPI, BDO, and our KYC verification partners. We may also receive data from PAGCOR and AMLC in connection with regulatory compliance obligations.
25jili processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, 25jili relies on the following legal bases for processing personal data:
25jili does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:
We engage third-party service providers who process personal data on our behalf under data processing agreements that include appropriate security and confidentiality obligations. These include payment processors (GCash, PayMaya, BPI, BDO), KYC verification providers, cloud infrastructure providers, and customer support software vendors.
We are required by Philippine law to disclose player data to PAGCOR, AMLC, the National Privacy Commission, and other competent Philippine government authorities upon lawful demand. We will not notify you of such disclosures where prohibited by law.
Certain technical data (such as player session tokens and game activity records) is shared with licensed game software providers (including JILI and Evolution Gaming) solely for the purpose of delivering game content and ensuring fair play. These providers are bound by applicable data protection obligations.
In the event of a merger, acquisition, or sale of all or part of 25jili's business, player data may be transferred to the acquiring entity, subject to notification to affected players and compliance with applicable Philippine data protection law.
The 25jili Platform uses cookies and similar technologies to enhance your experience, maintain session security, and collect analytics data. The following categories of cookies are used:
You may manage cookie preferences through your browser settings or through the cookie preference centre in your 25jili account. Note that disabling strictly necessary cookies will impair your ability to use the Platform.
25jili implements a comprehensive information security programme aligned with industry standards to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Security measures include:
While 25jili applies rigorous security measures, no internet transmission or electronic storage system is completely secure. We encourage players to use strong, unique passwords and to enable OTP verification on their accounts to minimise the risk of unauthorised access.
25jili retains personal data for the minimum period necessary to fulfil the purposes outlined in this Policy, subject to the following mandatory retention requirements:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 25jili:
To exercise any of these rights, contact our Data Protection Officer (DPO) at [email protected]. We will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines.
The 25jili Platform is strictly intended for individuals aged 21 years and older. We do not knowingly collect personal data from individuals under 21 years of age. If we discover that an account has been created by an individual under 21, we will immediately suspend the account, delete all associated personal data, and report the incident to PAGCOR as required by our licencing conditions.
If you believe that a minor has registered on the Platform, please notify our support team immediately so that we can take appropriate action without delay.
Certain service providers engaged by 25jili may be located outside the Philippines, including cloud infrastructure providers and game software vendors. Where personal data is transferred outside the Philippines, 25jili ensures that appropriate safeguards are in place, including contractual data transfer agreements that impose data protection standards equivalent to or exceeding those required by Philippine law, consistent with NPC guidance on cross-border data flows.
25jili reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered players via the mobile number or email address on file, or through a prominent notice on the Platform, at least seven (7) days before the effective date of the change. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.
The current version of this Policy is always accessible at https://25jili.app/privacy-policy. We recommend reviewing this Policy periodically to stay informed of how we protect your personal data.
25jili has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:
For regulatory complaints, you may also contact the National Privacy Commission (NPC) of the Philippines through their official channels at privacy.gov.ph.
Your personal data is encrypted, protected under Philippine law, and never sold. Join hundreds of thousands of Filipino players who trust 25jili. Must be 21 or older.